All Private Airport Jobs. Airport Arrivals, Departures, City Transfers & Hourly Disposal. Serving Mainly International Tourist, MICE Business Travelers, Businessman, Key Decision Makers & Senior Corporate Executives
Meet & Greet and Escort Services are part and parcel of our service standard. If you are not comfortable providing this service, leave the group immediately.
GROUP20 Membership is free and a privilege. If you are always on hibernation, your season parking will expire very soon.
The personal chauffeur is the first line of contact to bring our guests safely to their hotel destination. Serve them well and they become your exclusive clients.
Any 4 – door Sedans or MPV less than 10 years old. Vehicles must be unmarked with no branding decal, stickers, car wrap or any advertisements. (Compact vehicles like BMW 2 Series, Honda Fit, Honda Jazz & Toyota Yaris do not qualify. Toyota Sienta & Honda Freed do not qualify for MPV jobs, only sedan jobs)
Mercedes 9G / S Class / Audi A6 / BMW 5 Series or Alphard / Vellfire / V Class MPV less than 8 years old. Vehicles must be unmarked with no branding decal, stickers, car wrap or any advertisements.
Bidding of jobs require 2 items. 2 items are your Car plate number & Time/ETA (Job Pick Up Time). Based on fastest fingers displayed on Caller’s mobile phone.
A Caller is one who page out jobs in the group and request for cars. Only Callers or Admins can confirm your job. A Driver is commonly know as the Taker who bids for a job that was paged out.
There are 4 main types of job in the Limo industry: Arrival, Departure, City Transfer, Hourly Disposal.
Example of a Job Paging:
Today 1300 hrs
Arrival SQ321
Marina Bay Residence
$25/- Acc
Example of Job Bidding:
Assuming if your car plate is SLA4321R, in order to win the above job, you must bid 4321 1300
Best ETA 5, 10
Departure
Fullerton Hotel
$25/- Acc
So if your car plate is SLA4321R, in order to win the above job, you must bid
4321 5
After winning the bid, immediately send your details to Caller in the following format:
Name: Norman Weng
Toyota Camry Black
Car Plate: SLA4321R
HP: +65 91234567
The above 4 reporting status (OTW, OTS, POB, JC) must always be updated in the group page.
Jobs confirmed to you are not allowed to be outsourced, subcontracted or paged out to other groups; or reassign to another driver; or repage without Caller’s permission and consent; or engage any third party apps.
An implied contractual agreement between you, the Taker and the Caller or Group20.limo where jobs awarded to you are based on good faith.
The Taker designated or assigned owes a fiduciary duty of care to the Caller. The taker owns a moral and legal obligation to care for every booking order while they’re conducting business. Strict care must be taken to ensure no conflict of interest arises between the Taker and his Caller.
If there is a breach of fiduciary duty or breach of trust, Callers reserves all rights to cancel your job and withhold payment.
On a case by case basis, if for emergency situations, Takers not able to fulfill jobs please return jobs to Caller immediately.
Only tyre puncture, accidents or medical issues are considered Emergency cases.
Every job you bid is your personal responsibility and commitment to fulfill the job order.
Always be early and never late for any job. A mere one minute late is still considered late. This is a service lapse. Never let your clients wait for you. Only we wait for clients.
Do not smoke in the car or 30 minutes prior to job. Keep your car in clean and smoke-free state.
Full limo attire may be required for certain jobs, but smart casual is good to go. No shorts, bermudas, slippers, sandals, flip-flops, singlets or T-shirts are allowed when serving clients.
All driver partners must have PDVL/TDVL from the relevant authorities.
Our free waiting time limit is 90 mins upon flight landing for all Arrivals. Please OTS at the Arrival hall belt +30/45/60 mins after flight lands. Your effective waiting time is only 60 minutes.
All Arrivals/Departure/City Transfers please OTS 5 mins early.
For Departure is free 15 minutes waiting time limit.
For City Transfer is free 15 minutes waiting time limit.
If passengers are not contactable and still no show after 55 mins (Arrivals), please inform Caller ASAP and standby for No Show Procedure.
Current Job – Best ETA / Immediate Pick UP
If job is cancelled mid way through while you are on the way (OTW), Free cancellation and no claim.
Full claim if driver arrives at pick-up location and reported On The Spot (OTS).
Advance Job –
If job is cancelled mid way through while you are on the way (OTW), $10.00 cancellation fee applies.
Full claim if driver arrives at pick-up location and reported On The Spot (OTS).
Waiting Time Fees –
To be advice by each individual Callers for each block of 15 mins.
Arrival job 60 mins FREE waiting time.
Departure 15 mins FREE waiting time.
City transfer 15 mins FREE waiting time
All account jobs (Acc) are on 3 Day Payment Terms unless it is a corporate event. Payment terms for corporate events usually 14 – 21 days on account.
Do not collect any cash from client unless stated as a cash job. Any tips collected is yours to keep.
Please register your mobile handphone number with PayNow. All payments will be made via PayNow
Download this few important apps into your mobile phones
Good Luck and Drive Safe
GROUP20.LIMO provides best-in-class Limousine Concierge, Ride-hailing and World Class Airport Transfer Services.